What this policy covers
This Privacy Policy explains how Openverse, the developer of HouseProof (“HouseProof,” “we,” “us,” or “our”), handles information when you use the HouseProof mobile app, website, and support channels.
Information stored on your device
The app lets you create home profiles, maintenance tasks, completion history, asset and warranty details, vendor records, notes, receipts, manuals, photos, and other attachments. This information is stored locally on your device.
We do not receive those home records or attachment contents through the normal operation of the app. They leave your device only when you choose to export, share, or send them using another app or service.
Limited product analytics
HouseProof may send limited product-use events to PostHog so we can understand whether core features work and improve the app. Examples include completing onboarding, creating or completing a task, encountering a free-plan limit, viewing the paywall, starting or completing a purchase, restoring a purchase, or changing notification permission.
Our analytics implementation is designed not to send:
- home addresses or address nicknames;
- notes, document contents, attachment paths, or local file paths;
- serial numbers; or
- vendor names, phone numbers, email addresses, or other private contact details.
Screen-view capture and session replay are disabled in the Android app. The analytics provider may process technical information such as an anonymous device or installation identifier, app version, platform, event time, and network information needed to deliver the service.
Purchases and subscriptions
Google Play or Apple processes payments. We do not receive your full payment card details. RevenueCat helps us verify purchase status, unlock Pro features, and restore purchases. It may process an app-user identifier, product and entitlement identifiers, purchase status, storefront, and related device or app information.
Notifications
If you allow notifications, HouseProof schedules maintenance and warranty reminders locally on your device. You can change notification permission in your device settings. We do not use notification permission to send marketing messages.
Exports and sharing
When you create a PDF or CSV report, or share an attachment, the app hands the selected file to the destination you choose. That destination’s privacy terms apply after you share the file. Review the recipient and content before sending personal home information.
Support communications
If you email support, we receive your email address and whatever information you include. Please do not send passwords, payment-card details, or more home information than is necessary to resolve your request.
How long information is kept
- Local app data remains on your device until you delete records, use the in-app delete-all-data control, clear app storage, or uninstall the app.
- Analytics and purchase records are retained according to our service providers’ retention settings and as needed for security, accounting, fraud prevention, and legal obligations.
- Support messages are kept only as long as reasonably needed to respond, maintain support history, and meet legal obligations.
Service providers
We use service providers only to operate the app and site. They may include Google Play or Apple for distribution and payments, RevenueCat for purchase entitlement management, PostHog for product analytics, and Cloudflare for website delivery and security. Each provider processes information under its own terms and privacy policy.
Your choices
- Delete individual records or all local HouseProof data in the app.
- Revoke notification permission in your device settings.
- Cancel subscriptions in Google Play or Apple subscription settings.
- Contact us to ask about support or analytics information associated with you.
Because core home records remain local and HouseProof has no account system, we generally cannot retrieve or restore those records from our servers.
Children’s privacy
HouseProof is a home-maintenance tool for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Security and international processing
We use reasonable safeguards appropriate to the information we handle, but no storage or transmission system is completely secure. Service providers may process technical, analytics, purchase, or support information in countries other than your own, subject to their safeguards and applicable law.
Changes to this policy
We may update this policy as HouseProof changes. We will post the revised version here and update the date above. Material changes may also be announced in the app or store listing when appropriate.
Contact
Privacy questions or requests:support@openverse.ai